Frequently Asked Questions

Everything you need to know about our organic skincare and sustainable beauty practices.

Are Frøya Organics products 100% natural?

Yes, all our products are formulated with 100% natural, plant-based ingredients sourced from sustainable farms. We never use synthetic fragrances, parabens, or sulfates.

Do you test your beauty products on animals?

Absolutely not. Frøya Organics is a strictly cruelty-free brand. None of our ingredients or finished products are tested on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of receipt for a full refund or exchange, provided at least 50% of the product remains.

Is your packaging eco-friendly?

Sustainability is at our core. We use recyclable glass bottles, bamboo caps, and FSC-certified cardboard boxes printed with soy-based inks to minimize our environmental footprint.

Are your products safe for sensitive skin?

Our formulas are designed to be gentle and nourishing. However, because we use potent botanical extracts, we always recommend performing a patch test on a small area of skin before full application.