Returns & Exchanges

At Frøya Organics, we want you to be completely satisfied with your natural skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original condition.

1

Initiate Your Request

Email our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Carefully pack the unused items in their original eco-friendly packaging to ensure they are protected during transit back to our studio.

3

Ship It Back

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing